Operational Branch Services Officer

Join California's 7th largest Commercial Bank. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Promotes and sells the bank?s services and products while providing quality customer service.
Adheres to the Bank?s 5 points of service
Cross sells appropriate products and services to clients and prospects.
Makes outbound service or sales calls via telephone and written correspondence as requested by CSM.
Provides back-up coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts. Supports CSM in management of teller line coverage and schedules. Resolves customer problems and answers customer inquiries, ensuring superior customer service standards are maintained
Adheres to the Bank?s policies, procedures and regulations
Receiving deposits, cashing checks, processing other related banking transactions with a high degree of accuracy
Follows security and control protocols
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