Director of Sales Operations

Glassdoor is seeking a Director of Sales Compensation and Territories to lead, develop, and implement world-class compensation and territory planning programs. This is a hands on role, the ideal candidate will be able to roll-up their sleeves and leverage prior experience to implement their solutions.
You will own the overall strategy for Sales Comp and Territory planning as well be accountable for flawless execution. Being successful in this role will involve working with others leaders across the organization including Finance, Sales, Sales tech and the Executive Team to rapidly scale compensation and territory planning, design, implementation and administration, along with a value-add perspective using reporting and analytics to drive constant improvement. The ideal candidate has a strong analytical and consultative mindset, deep understanding of core sales operations and has strong communication skills and the ability to thrive in a dynamic, fast-paced environment delivering against tight deadlines.
Key responsibilities:
Manage a and lead a team of Sr. Analyst/Analysts drive strategy and flawless execution on compensation and territory management
Partner with the executives from Finance, Legal and Sales on comp and territory design and strategy
Design and lead the process to develop the strategy, design and execution of sales compensation and territory plans globally on an annual and quarterly basis and monitor results to ensure plan is delivering desired outcomes
Define and own a clear set of policies and operating principles related to compensation and territory planning, including process, timelines and SLAs
Own and execute the process of comp plan and territory assignment and deliver incentive compensation plan documents and territory assignments to participants including the on-boarding and off-boarding policies for new hires, role changes, promotions and terminations of plan participants
Partner with Sales Enablement to ensure plans are clearly shared and understood by the sale team
Deliver and provide analysis on quota and incentive attainment reporting for the sales teams at regular intervals and as required to gain insight into sales performance
Build and own the reporting and analytics projects that allow strategic insights into the performance of the sales organization, drive and monitor the organization, and enable the global processes to scale with our growth.
Create value added reporting linking business / organization metrics to sales commissions data providing insights and recommendation on how to shape behaviors that drive the right outcomes.
Leverage technology to create organization efficiencies, automation linking SFDC and reporting tools, as well as accounting systems.
Provide excellent customer service in addressing questions from the field
Personal And Professional Qualifications:
Bachelor's degree in Business or related degree, Master's degree desired.
8+ years of experience in sales compensation design and administration in the technology industry using Xactly or other incentive compensation system and experience in leading teams
Strong leader who is a player/coach and can build, maintain and lead high performance teams
Strategic thinker who is decisive and executes quickly
Committed to data quality and high standard for accuracy
Excel at multi-tasking, can work independently, thrives in a dynamic, fast-paced environment
Able to analyze data and communicate the summary of the results, both verbally & written, in a clear and concise way
Can identify opportunities for process improvements to increase efficiencies
Why Glassdoor?
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Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year
100% company paid medical/dental/vision/life coverage; 85% dependent coverage
Long-Term Incentive Plan
Sunny & peaceful Mill Valley offices located right on the water, with options to work from home or our SF office several days a week
Walking, running and biking trails steps away from the office
Onsite gym and fitness classes
Free catered lunch; new menu daily
Paid holidays and flexible paid time off
Your choice between Mac or PC
Dog-friendly office (with dog-free zones if you are so inclined)
Free parking
Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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