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Senior Enterprise Account Manager

Description We're looking for a high performing Senior Enterprise Account Manager with 8+ years experience retaining and growing revenue while delivering an exceptional level of customer service. As an Enterprise Account Manager you will be responsible for profitably managing a high volume of current accounts by proactively ensuring client satisfaction/retention and increasing revenue. What You'll Do: Manage and grow a large book of business through a high-deep and wide sales approach Maintain account retention while providing exceptional customer service and developing new client relationships Successfully communicate and work with third-party agencies to deliver enhanced metrics and over proportional growth Create client value by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements Partner with the Client Success Team to ensure clients are receiving proper program expectations and deliver impactful QBR's Exceed monthly/quarterly retention and growth goals Thrive on change while remaining highly organized, optimistic, and coachable Identify product improvements or new products by remaining current on industry trends, market activities, and competitors What You Bring: 8+ years of Account Management experience (prior sales or advertising experiencedesired) with a strong track record of success Experience working within a team environment to over-deliver on desired results Experience with high-level (Director or above) contract negotiations and the ability to successfully navigate complex organizations Ability to prioritize and manage large Enterprise Accounts (3k+ employee size organizations) with a strong focus on retention and growing your book of business Excellent time management and organizational skills Solid ability to handle tough conversations with clients in a professional, solution-oriented manner Strong belief in a proactive rather than reactive approach to handling clients A passion for excellent customer service Technically savvy and specifically skilled in SFDC & Marketo HR or recruiting industry experiencepreferred Strong interpersonal communication (both verbal and written) Bachelor's Degree or higher Skills/Qualifications: Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation
Salary Range: NA
Minimum Qualification
8 - 10 years

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